We were originally thinking about renovating our house and we made the decision that it was best for our family to move somewhere else so we had to find an agency. We had heard a lot about Wiseberry Thompsons and we had seen their advertising on Facebook, social media and in the area. We were just really impressed by how much they seem to be interested in the people that they were selling for and selling with and that really impressed us. We gave a call to Wiseberry and got them to come out and see us… and that was really fast!
With myself being a local, I knew that Stephen had been in the real estate game for quite some time when it was just Thompsons. I have also known Amy, the marketing manager for a very long time and was also a pleasure to work with. We’ve known Kiri for quite some time through other relationships etc. All of them have been very professional with us, from the front staff all the way up to Stephen. They have all been exceptional in all our needs & requirements. They kept us in the loop every step of the way.
We started strong and put the house on the market. We had great interest and were able to secure a buyer really quickly. That became complicated for our buyer and unfortunately for everyone involved that purchase fell through during that cooling off period. We were really stressed and we have to say that Wiseberry were just so patient with us, they respected our anxiety & stress through that process and all the questions that we had about what that meant for our family in terms of being able to purchase the home that we wanted to move to next.
From there, we were able to really workshop that with the team there and think about what could we do so that we could keep moving forward with our dream. We managed to get the house back on the market and actually sell it to a new buyer within the week. We got an excellent outcome and were able to continue our purchase somewhere else.
Thanks to Stephen, Kiri, Amy, Alyce & Marietta - here we are, selling our house. As of 63 minutes ago, we are now in settlement and also in settlement with a new property we are moving to. We won’t hesitate if we need to sell again (hopefully not in the near future), to go back to Stephen and his crew because they have been fantastic.
Author: Kristy & Ellen